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FAQ

General Information

Where is the production site?: It is the Iwakuni-Otake Plant in Yamaguchi Prefecture.
What is the packaging form of Hi-WAX™?: It comes in 20kg paper bags.
Can you provide samples?: Samples are available in 1kg units. Please contact us via the sample request form.
Can you export overseas?: Yes, we can. Please inquire for country-specific details.

Specifications and Regulatory Compliance

Can you send TDS, catalog, and SDS?: Please download them from this website.
Is Hi-WAX™ compliant with the Japanese Food Sanitation Law?: It varies by grade, so please inquire.
Is Hi-WAX™ U.S. FDA compliant?: It varies by grade, so please inquire.
What is the particle size of Hi-WAX™?: It varies by grade, so please inquire. Also please refer to the paint and ink page.