Safety and Quality
Dialog with Logistics Subcontractors
Mitsui Chemicals delegates its entire logistics operation to logistics subcontractors. For this reason, to achieve better logistics safety and quality, the Group believes it is important to communicate and disseminate a policy that positions safety as the top priority for each and every person in our logistics operations.
The department responsible for logistics at each of our works organizes logistics meetings with the works’ logistics subcontractors, usually once a month, to share information about accidents and other relevant matters, review details of hiyari-hatto (near-miss) incidents, carry out on-site patrols and training. We publish monthly and weekly reports to raise their consciousness of logistics safety and quality. We also make every effort to prevent accidents as part of our logistics operations by requiring subcontractors to undergo responsible care audits and engage in safety dialogs with on-site operators. Energies are also directed toward preventing incidents in the logistics process. This includes the elimination of erroneous shipments and deliveries as well as product leakages.
Third-party logistics (3PL)* companies take the lead in managing 3PL products. The aforementioned activities are also undertaken with the departments responsible for logistics at each works playing a supporting role.
*Third-party Logistics (3PL) :
A form of logistics operation where a third party undertakes all or a portion of the logistics function on a contract basis.
Safety Measures Using SDS and Yellow Cards
As we deal with high-pressure gas and numerous hazardous or toxic chemicals that are required by law to be managed and handled in a certain manner, we take the utmost care to ensure that our products are transported safely. For the subcontractors to whom we consign logistics, we provide an SDS*1 for each product, regardless of whether it is dangerous or hazardous, to serve as information regarding the precautions needed when handling and storing our products. In the same way as the SDS, we also require drivers and other operators transporting our products to carry yellow cards*2 outlining measures that need to be taken and information that needs to be reported in the event of an accident.
*1SDS: Safety Data Sheet
Documentation issued by one operator to another when transporting chemicals or other such substances, containing information such as the name of the substance, the name of the supplier, hazard/toxicity levels, safety measures and emergency procedures.
Promoted by the Japan Chemical Industry Association, an emergency contact card on which are written the actions to be taken those involved, including the truck driver, fire and police, in preparation for the unlikely event of an accident when transporting chemical substances or high-pressure gas.
Minimizing Damage in the Event of an Accident
In an effort to minimize damage in the event of an accident during the transportation of our products, we have introduced a set of regulations outlining the Mitsui Chemicals Group Logistics Emergency Network (MENET*1). The network is divided into six areas covering different parts of the country and can be mobilized 24 hours a day. We also conduct emergency contact and mobilization drills twice a year.
Maintaining Support Base Offices (Base Is) and Emergency Equipment Loading Points (Base IIs), we also adopted the Maritime Disaster Prevention Center’s Hazardous Material Emergency Response Service (HAZMATers*2) to respond in a timely manner to accidents as and when they occur and to prevent major damage while working to enhance the MENET system.
*1MENET (Mitsui Chemicals-G Logistics Emergency NETwork):
Offsite logistics accident/emergency network and support system.
*2HAZMATers (Hazardous Material Emergency Response Service) Maritime Disaster Prevention Center:
Hazardous Material Emergency Response Service (HAZMATers).
MENET Support Bases and HAZMATers Emergency Response Bases
For a swift response to overseas logistics incidents and inquiries at all times, we have introduced Carechem24, which is an emergency response helpline provided by the National Chemical Emergency Centre established by the UK government, dedicated to providing global assistance for chemicals-related emergencies. Operators with training in chemical emergencies provide information in the respective local languages on a 24/7 basis.
Mitsui Chemicals’ Logistics Division was presented with this year’s Japan Chemical Industry Association (“JCIA”) RC Outstanding Award in May 2018. The RC Outstanding Award is presented annually to business sites, works, divisions, groups, and individuals in recognition of their outstanding efforts and contributions. In this manner, JCIA is striving to further promote and expand Responsible Care.
Guided by a policy that places safety as its top priority, Mitsui Chemicals works diligently to ensure thoroughgoing communication between administrative divisions and the frontline. To this end, the Company engages in variety of activities to ensure that the goal of absolute logistics safety is conveyed to each and every member working at the frontline. This includes communications activities and lending a keen ear to onsite personnel. As a result of these endeavors, successful steps have been taken to reduce logistics accidents and quality related complaints by 80% and 74%, respectively, over the period from 2008 to 2017.
This award reflects the Company’s earnest efforts to enhance logistics safety and quality.