Management System

Policy and Basic Approach

It is important for the Mitsui Chemicals Group to secure safety, environmental considerations, and quality in our logistics activities. However, the circumstances surrounding logistics are becoming increasingly difficult due to the extreme weather often caused by climate change, and natural disasters, such as earthquakes, as well as a serious shortage of labor. Mitsui Chemicals endorsed the sustainable logistics initiative, put forward in March 2019 by Japan’s Ministry of Land, Infrastructure, Transport and Tourism (MLIT), the Ministry of Economy, Trade and Industry (METI), and the Ministry of Agriculture, Forestry and Fisheries (MAFF). We announced a declaration of independent activities in June 2019 to improve conditions related to logistics, such as details of transportation requests and safety assurance. We are actively working to maintain stable transportation. To prepare for the new changes likely to occur in the next 10 to 20 years, we are working in collaboration with the supply chain to build a resilient logistics system capable of a versatile response to all environmental changes.

The Mitsui Chemicals Group has established “Logistics Environment, Safety, and Quality Management Bylaws” based on its Responsible Care Policy and Company-wide regulations for risk management. Moreover, the Group complies with all related legal and regulatory requirements and has put in place various initiatives including logistics accident countermeasures. Logistics subcontractors are also required to comply with the Group’s bylaws. Further, in fiscal 2019, we made a plan for the rules to be observed concerning the transportation and storage of dangerous goods as the Mitsui Chemicals Group Global Policy to reinforce our international logistics management.

System and Responsible Officers

The responsible director in charge of the Logistics Division manages our logistic system. The Logistics Division sets goals for the fiscal year based on results (number of accidents, complaints, etc.) up to the previous year. Various measures (audit of logistics subcontractors, training, on-site discussion, campaigns, etc.) are incorporated into the annual plan with definitive steps then taken to implement a PDCA cycle. The Logistics Division reports on logistics performance as well as the progress of annual plans while promoting the exchange of opinions through various means including regular meetings with the Responsible Care Committee and the responsible director in charge of the Logistics Division.
Among a host of measures, steps are taken to conduct a Logistics Division Responsible Care audit of the Group’s business sites and logistics subcontractors based on specific criteria and a checklist that is prepared in advance. In this manner, every effort is made to monitor the progress of annual logistics Responsible Care plans. The results of the aforementioned measures and audit are reported to all relevant logistics-related parties and proper action taken.

Goals and Results

Safety

KPI Scope FY2019 FY2020 Medium to
Long-term
Goals Results Level
Achieved
Goals Goals
Number of significant occupational injuries*1 in logistics Mitsui Chemicals Group 0 0 0 0
Number of major accidents*2 in logistics Mitsui Chemicals Group 0 0 0 0

*1Significant occupational injuries in logistics:
Significant occupational injuries that occurred during logistics activities undertaken by the Mitsui Chemicals Group including across the supply chain.

*2Major accident in logistics:
Major accident that occurred during logistics activities undertaken by the Mitsui Chemicals Group including across the supply chain.

Quality

KPI Scope FY2019 FY2020 Medium to
Long-term
Goals Results Level
Achieved
Goals Goals
Number of issues impacting customers*3 Mitsui Chemicals Group 25 or less 27 22 or less 90% or less (average of the most recent three years)
Incidence of issues impacting customers*3 Mitsui Chemicals Group 55ppm or less 60ppm 50ppm or less 10ppm or less (FY2025)
Number of complaints Mitsui Chemicals Group 7 or less 7 7 or less

*3Issues impacting customers:
Quality issues (including complaints) and accidents that impacted customers.

Number of issues impacting customers

Compliance

KPI Scope FY2019 FY2020 Medium to
Long-term
Goals Results Level
Achieved
Goals Goals
Number of legal and regulatory violations Mitsui Chemicals Group 0 0 0 0
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