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Logistics

Safety and Quality in Logistics

Education on Safety and Quality for Logistics Work

Mitsui Chemicals conducts various initiatives to strengthen safety and quality in logistics. Particularly in recent years, the chronic shortage of logistics personnel on a global scale, combined with the 2024 issues* in Japan, has caused serious problems in maintaining the safety and quality such as the lack of experience and insufficient transfer of skills that are the foundation of logistics. Therefore, we focus on joint education with its logistics providers to improve logistics safety and quality.

As part of these specific initiatives, we are enhancing on-site capabilities centered around Logistics Responsible Care (RC) promoters appointed from logistics departments at headquarters and each Works. These activities include hands-on training at the Plant Operation Technology Training Center, experiential training organized by truck companies, and visits to logistics facilities such as ports, airports, JR freight terminals, and truck terminals.

Furthermore, we believe that in order to achieve logistics that ensures safety, environment, and quality, it is important for the logistics field to be fully aware of logistics RC, and we conduct logistics RC education and training jointly with our logistics providers. In addition, we instruct and confirm that our logistics providers conduct the same management when they re-consign the operations to their partners. For products whose major logistics functions have been transferred to an outsourced logistics provider for management, we are implementing similar activities under the initiative of the logistics providers and in cooperation with the logistics division at each of our Works.

Initiatives that Include Logistics Providers
  • Sharing of logistics trouble and near-miss cases at logistics council meetings, worksite patrols at own Works, and education on trouble prevention using a collection of trouble cases
  • Group education and training on the handling of hazardous materials
  • Raising awareness of logistics safety and quality and fostering a sense of unity with logistics partners through easily understandable publications such as the “Monthly reports on safety and quality for logistics RC” and “RC News,” which feature case studies and lessons learned from logistics-related incidents, the importance of protective equipment, seasonal considerations (such as heat stroke prevention), and conditions at logistics partners’ workplaces.
  • Safety talks (interviews) with worksite personnel

* 2024 issues:
From April 1, 2024, the grace period for applying the truck driver overtime regulations will end and the limit of 960 hours of overtime per year will apply to truck drivers, so there are concerns about a further shortage of drivers in Japan.

RC物流安全品質月報

“Monthly reports on safety and quality for logistics RC”
RC-related communication with logistics partners and introduction of their workplaces

RC情報

“RC News”
Preventing recurrence by learning from past problems and lessons

Safety Measures for Product Transportation

Provision Product Information

The Mitsui Chemicals Group products include hazardous substances specified by the United Nations Recommendations on the Transport of Dangerous Goods*1 and Japan’s Fire Service Act and other domestic laws. In order to ensure the safe handling and transportation of products, the Group provides information on safe handling and storage precautions through Safety Data Sheets (SDS) to its subcontractors, regardless of whether or not the products are hazardous or toxic. We also prepare a Yellow Card*2 for each product, which outlines the emergency response procedures, product characteristics, and emergency contact information in case of an accident during transportation. Logistics partners are required to carry the card during transport.

We have also developed a system to manage the distribution status of provided SDSs and Yellow Cards in a ledger and to swiftly provide the latest information when it is renewed.

*1 United Nations Recommendations on the Transport of Dangerous Goods:
A recommendation developed by the United Nations Economic and Social Council's Committee of Experts on the Transport of Dangerous Goods in order to ensure the safety of international transportation of such goods, updated every two years. Depending on the danger and hazard level, dangerous goods are classified as follows: 1 explosives; 2 gases; 3 flammable liquids; 4 flammable solids; 5 oxidizing agents and organic peroxides; 6 toxic and infectious substances; 7 radioactive substances; 8 corrosive substances; and 9 miscellaneous.

*2 Yellow card:
An emergency contact card on which are written the actions to be taken by those involved, including the truck driver, fire and police, in preparation for the unlikely event of an accident when transporting chemical substances or high-pressure gas. Promoted by the Japan Chemical Industry Association.

Yellow card Yellow card

Collaboration with Other Companies in the Same Industry

The Mitsui Chemicals Group is keen to maintain safe and secure goods logistics by preparing for emergency situations, in addition to thorough compliance with relevant laws. As for High risk goods*, we are working together with other companies in the same industry to reinforce safety measures, such as organizing a mutual emergency support system, including stocking emergency response equipment and materials.

*High risk goods:
Products that may have a significant social impact if a transportation accident occurs, determined according to its danger level, hazard level, transportation volume, etc.

Emergency Response

As a shipper, the Mitsui Chemicals Group is taking steps to respond promptly and flexibly in the event of an accident during product transportation.

Preparing for Logistics Accidents in Japan
  • Security and disaster drills by each plant to prepare for emergencies and disasters
    As part of our emergency response training, we regularly conduct drills that simulate accidents involving the leakage of hazardous materials during transportation, as well as drills conducted in cooperation with our logistics providers.
  • Establishment of the Mitsui Chemicals Group Offsite Logistics Accident and Emergency Contact Network and Support System (MENET)
    The network and support system (MENET) is divided into six areas covering different parts of Japan, and the major Works in each area is appointed as the emergency support provider that can be mobilized 24 hours a day. These designated Works continue to improve their emergency response capabilities through annual emergency contact and mobilization drills.
  • Contract signing for HAZMATers : Hazardous material accident response services with the Maritime Disaster Prevention Center
    In addition to MENET, we are further strengthening our accident response system by utilizing specialized teams and specialized equipment and materials at the Maritime Disaster Prevention Center.
  • Maintenance of equipment in case of vehicle accidents
    In preparation for cases where product transportation is disrupted due to a vehicle accident or for other reasons, we have been developing equipment to safely extract products from such a vehicle, etc. In fiscal 2021, we deployed a portable abatement system that is needed to extract high-pressure liquefied gas at Osaka Works. To increase proficiency in the use of this system, we conduct joint demonstrations with our logistics providers and provide group training on safety.
Preparing for Global Logistics Accidents
  • Introduction of Chemicals 24-hour Emergency Response Service (Carechem24)
    By utilizing the emergency telephone response service provided globally by RICARDO, we are able to respond promptly and accurately to overseas transportation and storage accidents and inquiries about our Group’s products. We are also promoting the strengthening of our global logistics RC management system.
MENET Support Providers and HAZMATers Emergency Response Bases MENET Support Providers and HAZMATers Emergency Response Bases
Demonstration using the portable abatement system for liquefied high-pressure gas at the Osaka Works Demonstration using the portable abatement system for liquefied high-pressure gas at the Osaka Works

Initiatives by Logistics DX

Improvement of Logistics Quality Using Digital Technology

For greater efficiency in inventory control and shipment management, we have introduced the use of portable terminals. Inventory and shipping management is performed by reading QR codes attached to packages when receiving and shipping using a handy terminal; reducing the amount of work compared to conventional manual entry or input into spreadsheet software; and achieving a paperless operation. In addition, the introduction of the handy terminal has been effective in preventing erroneous shipments, whereas the previous method of visually checking brand names and lot numbers posed the risk of erroneous shipments due to misreading. Full-scale operation began at the Nagoya Works in fiscal 2019, with installation completed at the Ichihara Works in fiscal 2022.

 

In fiscal 2021, we also developed and installed a function that automatically outputs the information needed for a Yellow Card from our proprietary SDS system (Yellow Card semi-automatic output system). Actual operation began in fiscal 2022. The addition of this functionality has standardized and greatly reduced the workload of yellow card creation. This allows for speedier and more accurate communication of safety-related information throughout the logistics supply chain, leading to enhanced safety management.

Handy Terminal Handy Terminal
Image of the Yellow Card semi-automatic output system Image of the Yellow Card semi-automatic output system

Initiatives for New Operating Methods Using Logistics BI

We are working to optimize the supply chain by promoting the visualization of actual logistics conditions using business intelligence (BI) tools. In order to solve the problems of data sharing, frequency of data collection, data granularity, and infrastructure for analyzing logistics data, we have established a common data infrastructure within the Company, and are developing an environment that enables regular analysis in the business and logistics divisions to visualize logistics costs and identify logistics issues. In the future, due to the logistics 2024 issues, it will be more difficult to transport goods over longer distances than before, so it is necessary to improve transportation efficiency by reviewing commercial warehouses and other measures. To improve the working environment for drivers, we will promote the reorganization of our logistics network.

Since fiscal 2024, we have been visualizing energy consumption and greenhouse gas (GHG) emissions associated with product transportation using BI tools. Previously, multiple personnel were involved in manual data entry. However, with the introduction of this BI tool, we have established a system that calculates energy usage and GHG emissions directly from shipping records, achieving a 90% reduction in workload compared to conventional methods. Going forward, we will continue to accelerate business process reforms by leveraging digital transformation (DX), striving to realize a sustainable society.

Promotion of Logistics DX Aimed at the Safe Transportation of High-Risk Products

Mitsui Chemicals has begun full-scale implementation of emergency contact cards (Yellow Cards) in QR code format to ensure the safe transportation of products, aiming both to prevent major accidents through vehicle activity monitoring and to avert secondary disasters in the event of an accident.

As part of our dynamic monitoring initiatives, we have introduced a Tire Pressure Monitoring System (TPMS) on vehicles transporting high-risk products. By detecting abnormalities in tire pressure and temperature, this system helps prevent tire bursts and contributes to the prevention of vehicle fires. In addition, we are promoting the implementation of a system to monitor the temperature and pressure inside tank lorries by applying the plant monitoring system used at our company. Analog gauges attached to the tanks are installed at the top, requiring personnel to climb up and down to check readings. By equipping these gauges with sensors and digitizing the data, crew members can now monitor tank conditions from within the cabin, enabling prompt detection of abnormalities and the implementation of preventive measures.

We have also launched an initiative to convert the information on Yellow Cards—required when transporting hazardous materials—into QR codes affixed to transport vehicles. This enables prompt emergency communication and accident response even in unforeseen circumstances, contributing to the prevention and mitigation of secondary disasters. Mitsui Chemicals will continue to actively adopt advanced safety monitoring systems powered by digital transformation (DX) technologies in hazardous materials transportation, aiming to further strengthen the safety and stability of our logistics operations.

Image of vehicle activity monitoring Image of vehicle activity monitoring
Example of Linking a QR Code for Yellow Cards Example of Linking a QR Code for Yellow Cards