Mitsui Chemicals conducts various initiatives to strengthen safety and quality in logistics. Particularly in recent years, the chronic shortage of logistics personnel on a global scale, together with the impact of the 2024 issues in Japan*, has caused serious problems in maintaining the safety and quality that are the foundation of logistics, such as the lack of experience and stagnation in skill transfer. In light of these circumstances, we focus on joint education with our logistics providers to improve logistics safety and quality. As part of these specific initiatives, we are enhancing on-site capabilities centered around Logistics Responsible Care (RC) promoters appointed from logistics departments at the Head Office and each Works. These activities include hands-on training at the Plant Operation Technology Training Center, experiential training organized by truck companies, and visits to logistics facilities such as ports, airports, JR freight terminals, and truck terminals, thereby helping participants acquire practical knowledge and skills directly applicable to their daily operations. Furthermore, we conduct logistics RC education and training jointly with our logistics providers. In addition to conventional training based on Safety Data Sheets (SDSs) and Yellow Cards regarding the characteristics of products handled, we have expanded our programs by using photographs and other visual materials to illustrate the potential effects of chemical leaks on the human body, with the aim of enhancing risk awareness. In addition, we believe that the penetration of Logistics Responsible Care (RC) into logistics operations is essential to achieving logistics that ensures safety, environmental protection, and quality. Based on this belief, we conduct Logistics RC education and training jointly with our logistics providers. In addition, we provide guidance and conduct verification to ensure that the same management practices are applied when our logistics providers further subcontract operations to their partners.
Logistics
Safety and Quality in Logistics
Education on Safety and Quality for Logistics Work
Initiatives that Include Logistics Providers
- Sharing of logistics trouble and near-miss cases at logistics council meetings, conducting worksite patrols at our own Works, and continuing to strengthen recurrence prevention education using a collection of trouble cases
- Sharing of logistics trouble and near-miss cases at logistics council meetings, conducting worksite patrols at our own Works, and enhancing recurrence prevention education through the continued use of a collection of trouble cases
- Promoting understanding of logistics safety and quality and fostering a sense of unity with logistics providers through easily understandable publications such as the “Monthly Reports on Safety and Quality for Logistics RC” and “RC News,” which feature logistics trouble cases and lessons learned, the importance of protective equipment, seasonal considerations (such as heat stroke prevention), and examples of initiatives undertaken by logistics providers
- Safety talks (interviews) with worksite personnel to understand frontline concerns and promote the early identification and mitigation of risks
* 2024 issues:
From April 1, 2024, the grace period for applying the truck driver overtime regulations will end and the limit of 960 hours of overtime per year will apply to truck drivers, so there are concerns about a further shortage of drivers in Japan.
“Monthly reports on safety and quality for logistics RC”
RC-related communication with logistics partners and introduction of their workplaces
“RC News”
Preventing recurrence by learning from past problems and lessons
Safety Measures for Product Transportation
Provision Product Information
The Mitsui Chemicals Group products include hazardous substances specified by the United Nations Recommendations on the Transport of Dangerous Goods*1 and Japan’s Fire Service Act and other domestic laws. In order to ensure the safe handling and transportation of products, the Group provides information on safe handling and storage precautions through Safety Data Sheets (SDS) to its logistics providers, regardless of whether or not the products are hazardous or toxic.
We also prepare a Yellow Card*2 for each product, which outlines the emergency response procedures, product characteristics, and emergency contact information in case of an accident during transportation. Logistics partners are required to carry the card during transport.
We also maintain a system for managing the distribution status of provided SDSs and Yellow Cards and for swiftly providing the latest information whenever updates are made.
*1 United Nations Recommendations on the Transport of Dangerous Goods:
A recommendation developed by the United Nations Economic and Social Council's Committee of Experts on the Transport of Dangerous Goods in order to ensure the safety of international transportation of such goods, updated every two years. Depending on the danger and hazard level, dangerous goods are classified as follows: 1 explosives; 2 gases; 3 flammable liquids; 4 flammable solids; 5 oxidizing agents and organic peroxides; 6 toxic and infectious substances; 7 radioactive substances; 8 corrosive substances; and 9 miscellaneous.
*2 Yellow card:
An emergency contact card on which are written the actions to be taken by those involved, including the truck driver, fire and police, in preparation for the unlikely event of an accident when transporting chemical substances or high-pressure gas. Promoted by the Japan Chemical Industry Association.
Yellow card
Collaboration with Other Companies in the Same Industry
The Mitsui Chemicals Group is keen to maintain safe and secure goods logistics by preparing for emergency situations, in addition to thorough compliance with relevant laws. As for High risk goods*, we are working together with other companies in the same industry to reinforce safety measures, such as organizing a mutual emergency support system, including stocking emergency response equipment and materials.
*High risk goods:
Products that may have a significant social impact if a transportation accident occurs, determined according to its danger level, hazard level, transportation volume, etc.
Emergency Response
As a shipper, the Mitsui Chemicals Group is taking steps to respond promptly and flexibly in the event of an accident during product transportation.
Preparing for Logistics Accidents in Japan
- Security and disaster drills by each plant to prepare for emergencies and disasters
As part of our emergency response training, we regularly conduct drills that simulate accidents involving the leakage of hazardous materials during transportation, as well as drills conducted in cooperation with our logistics providers. - Establishment of the Mitsui Chemicals Group Offsite Logistics Accident and Emergency Contact Network and Support System (MENET)
The network and support system (MENET) is divided into six areas covering different parts of Japan, and the major Works in each area is appointed as the emergency support provider that can be mobilized 24 hours a day. These designated Works continue to improve their emergency response capabilities through annual emergency contact and mobilization drills. - Contract signing for HAZMATers : Hazardous material accident response services with the Maritime Disaster Prevention Center
In addition to MENET, we are further strengthening our accident response system by utilizing specialized teams and specialized equipment and materials at the Maritime Disaster Prevention Center. - Maintenance of equipment in case of vehicle accidents
In preparation for cases where product transportation is disrupted due to a vehicle accident or for other reasons, we have been developing equipment to safely extract products from such a vehicle, etc. In fiscal 2021, we deployed a portable abatement system that is needed to extract high-pressure liquefied gas at Osaka Works. To increase proficiency in the use of this system, we conduct joint demonstrations with our logistics providers and provide group training on safety.
Preparing for Global Logistics Accidents
- Introduction of Chemicals 24-hour Emergency Response Service (Carechem24)
By utilizing the emergency telephone response service provided globally by RICARDO, we are able to respond promptly and accurately to overseas transportation and storage accidents and inquiries about our Group’s products. We are also promoting the strengthening of our global logistics RC management system.
MENET Support Providers and HAZMATers Emergency Response Bases
Demonstration using the portable abatement system for liquefied high-pressure gas at the Osaka Works
Initiatives by Logistics DX
Improvement of Logistics Quality Using Digital Technology
For greater efficiency in inventory control and shipment management, we have introduced the use of portable terminals. Inventory and shipping management is performed by reading QR codes attached to packages when receiving and shipping using a handy terminal; reducing the amount of work compared to conventional manual entry or input into spreadsheet software; and achieving a paperless operation. In addition, the introduction of the handy terminal has been effective in preventing erroneous shipments, whereas the previous method of visually checking brand names and lot numbers posed the risk of erroneous shipments due to misreading. Full-scale operation began at the Nagoya Works in fiscal 2019, with installation completed at the Ichihara Works in fiscal 2022.
In fiscal 2021, we also developed and installed a function that automatically outputs the information needed for a Yellow Card from our proprietary SDS system (Yellow Card semi-automatic output system). Actual operation began in fiscal 2022. The addition of this functionality has standardized and greatly reduced the workload of yellow card creation. This allows for speedier and more accurate communication of safety-related information throughout the logistics supply chain, leading to enhanced safety management.
Handy Terminal
Image of the Yellow Card semi-automatic output system
Initiatives for New Operating Methods Using Logistics BI
We are working to optimize the supply chain by promoting the visualization of actual logistics conditions using business intelligence (BI) tools. In order to solve the problems of data sharing, frequency of data collection, data granularity, and infrastructure for analyzing logistics data, we have established a common data infrastructure within the Company, and are developing an environment that enables regular analysis in the business and logistics divisions to visualize logistics costs and identify logistics issues. In the future, due to the logistics 2024 issues, it will be more difficult to transport goods over longer distances than before, so it is necessary to improve transportation efficiency by reviewing commercial warehouses and other measures. To improve the working environment for drivers, we will promote the reorganization of our logistics network.
Since fiscal 2024, we have been visualizing energy consumption and greenhouse gas (GHG) emissions associated with product transportation using BI tools. Previously, multiple personnel were involved in manual data entry. However, with the introduction of this BI tool, we have established a system that calculates energy usage and GHG emissions directly from shipping records, achieving a 90% reduction in workload compared to conventional methods. Going forward, we will continue to accelerate business process reforms by leveraging digital transformation (DX), striving to realize a sustainable society.
Promotion of Logistics DX Aimed at the Safe Transportation of High-Risk Products
Mitsui Chemicals is promoting logistics-related digital transformation (DX) initiatives to ensure the safe transportation of products, aiming both to prevent major accidents through vehicle activity monitoring and to avert secondary disasters in the event of an accident. As part of our dynamic monitoring initiatives, we have introduced a Tire Pressure Monitoring System (TPMS) on vehicles transporting high-risk products. This system detects abnormalities in tire pressure and temperature, helping to prevent tire bursts and vehicles fires before they occur. In addition, we have completed the evaluation of a system that applies the plant monitoring system used at Mitsui Chemicals to monitor the temperature and pressure inside tank lorries, and have transitioned it into full operation. Previously, analog gauges mounted on the top of tanker tanks had to be checked visually on each occasion. By equipping these gauges with sensors and digitizing the data, crew members can now monitor temperature and pressure values in real time from within the cabin. In addition, the data are transmitted to the office via a communication network, and an alarm function based on predefined threshold values enables monitoring not only by drivers but also by supervisory personnel. This system allows the early detection of signs of abnormalities and the prompt implementation of preventive measures.
We have also launched an initiative to convert the information on Yellow Cards, which are required when transporting hazardous materials, into QR codes affixed to transport vehicles, enabling faster communication and emergency response in the event of an incident. The system has now been fully deployed to tank lorries transporting high-pressure gases and remains in operation. This initiative was also featured in the latest Guidelines for Logistics Safety Management published by the Japan Chemical Industry Association as an example of measures to facilitate a faster emergency response. In FY2026, we plan to further expand this initiative by deploying it to tank lorries transporting poisonous and deleterious substances, thereby contributing to enhanced safety and disaster mitigation across a broader range of hazardous materials transportation.
Mitsui Chemicals will continue to advance the development of sophisticated safety monitoring systems through the utilization of digital transformation (DX) technologies in hazardous materials transportation, with the aim of further enhancing the safety and stability of transportation operations.
Example of Linking a QR Code for Yellow Cards